Payment & plans

Here is how billing works, from your trial to an active account.

How your investment works

What you invest depends on your call volume, so the right plan is different for every venue. That is why we always start with a free trial first: it shows your real call volume, and from there we work out the plan that fits you.

Most restaurants land on our Business plan. For hotels and smaller venues it varies more, and the trial is what makes it clear. You can see the plans on our pricing page: bonnie.ai/pricing.

For a specific quote or anything about your investment, reach Wichard from our Sales team at w.boon@bonnie.co or +31 6 17413008, and he will help you personally.

Your free trial

Your 7-day free trial starts when Bonnie goes live and answers her first calls. It gives you time to hear how she handles real calls, and it shows the call volume we base your plan on, before anything is charged.

Completing payment

To keep your account active after the trial, complete payment here: pay.bonnie.co. Once that is done, your account stays live with no interruption to your calls.

Invoices and billing

• Invoices arrive by email.
• You can view and download them any time in your Stripe billing portal.
• Payment is handled securely through Stripe.

Changing your plan

If your needs change, or you want to look at a different plan, our team will sort it out with you personally. For anything about pricing, refunds, discounts or your contract, reach a person from Get help and we will help you directly.

Trouble with a payment link?

If a link has expired or will not open, just ask and we will send a fresh one.