What is Bonnie

Bonnie is your AI phone assistant. She answers calls to your restaurant or hotel, day and night, in the caller's own language, and handles the things that used to pull your team away from guests.

What Bonnie does on a call

• Answers every call instantly, so nobody waits on hold and you never miss a booking.
• Takes and changes reservations, and writes them straight into your reservation system.
• Answers common questions: opening hours, location, parking, menu, dietary options, events.
• Sends a confirmation or a booking link over WhatsApp when that is the better fit.
• Transfers the call to a person when it should reach you, following the rules you set.

Why venues use her

• No missed calls during service, on busy nights, or after closing.
• Your team stays with the guests in front of them instead of running to the phone.
• Callers get a natural conversation in their own language. Bonnie detects the language automatically.

How it fits together

You connect your reservation system, get a phone number live, and tell Bonnie about your venue (hours, menu, FAQ, transfer rules). From then on she handles calls and keeps your bookings in sync. The rest of this help center walks you through each step.

If you just got access, start with Getting started after sign-up. When you are ready to keep your account active after the trial, complete payment here: pay.bonnie.co.